![]() If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work. Self-service password reset gives users the ability to change or reset their password, with no administrator or help desk involvement. ![]() This ability can reduce the complexity of managing passwords across different environments. Capabilities like Windows Hello for Business or FIDO2 security keys let users sign in to a device or application without a password. Passwordless authentication removes the need for the user to create and remember a secure password at all. If the user doesn't currently have one form of additional authentication, they can choose a different method and continue to work. This ability reduces the requirement for a single, fixed form of secondary authentication like a hardware token. Without waiting for a helpdesk or administrator to provide support, a user can unblock themselves and continue to work.Īzure AD Multi-Factor Authentication lets users choose an additional form of authentication during sign-in, such as a phone call or mobile app notification. This feature is especially useful when the user has forgotten their password or their account is locked. Features like self-service password reset let users update or change their passwords using a web browser from any device. Azure AD helps to protect a user's identity and simplify their sign-in experience.
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